Skip to main content
Must know
  • A transaction is an Adyen ledger row — PAYMENT, REFUND, CHARGEBACK, CAPTURE or CANCEL — with a PSP reference. Cash and cheque payments you record by hand are not here; look at the invoice instead.
  • Reading needs View Financials; the Refund action on a row needs financials.create and refunds money without cancelling anything on the invoice.
  • Export downloads a CSV of the rows currently shown (Date, PSP Reference, Description, Method, Status, Amount).
Financials → Transactions (“View and manage all payments processed through Adyen”) shows a Payment History card headed with “$X settled this month (N transactions)”. Search by reference or description, and filter by status: All Statuses, Settled, Authorised, Captured, Pending, Refused, Cancelled. Columns are Date, Description, PSP Reference, Method, Status, Amount and Actions. A Refund button appears on Settled or Captured payments and opens Issue refund (full by default, or lower the Amount for a partial refund, with a Reason (optional)). Prefer refunding from the invoice when a registration also needs to be cancelled. Related: How do I refund or cancel a line item? · How do I see my payouts? · How do I record an offline payment?