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Must know
  • The action is blocked, with a message, when the curler has no email, is under 18, or has no birth date on file. Minors get access through a guardian instead.
  • If the email already has an account at another club, the invitation simply adds your club to it — the person’s password is untouched.
  • Someone who already has a working password is offered Send password reset, not a new invitation.
1

Open the profile

Go to Members → Directory, find the curler and choose View Profile (or Grant portal access straight from the row menu).
2

Read the Portal access card

It shows one of No account yet, Invitation not accepted yet or Can sign in.
3

Send the right thing

Click Send invitation for a curler with no account, Resend invitation if the first one was not accepted, or Send password reset for someone who can already sign in.
Once they accept, the Login column in the directory fills in and the curler can use their members’ area — profile, registrations, results, sub availability — with no role to assign. Related: What is on a member profile? · How do I add or invite a guardian? · How do I reset my password?