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Must know
  • Available when a superadmin enables Registration Queues for your club. Otherwise the page reads “feature unavailable”.
  • A queue meters entry to /register, the wizard and checkout before anyone reaches a form. A waitlist handles a league that is already full. They are separate features.
  • New queues are created inactive; nothing changes until you switch Active on.
1

Add a queue

Go to Registrations → Queues and click Add Queue. Choose Global Queue (all programs) or one program under Program-Specific Queues — one queue per program.
2

Configure

Click Configure and set Reservation Time (minutes) (default 10 — how long an admitted shopper’s spot is held), Maximum Concurrent Users (default 50) and the Activation Mode: Always Active, When Threshold Exceeded (with an Activation Threshold) or During Scheduled Time (with Start Time / End Time).
3

Switch it on

Toggle Active and click Save Changes.
Shoppers held back see You’re in the Queue with Your position in line; when admitted, You’re In! — “Your spot is reserved. Please complete registration.” with a countdown. Someone already holding a reservation can always finish, even if you switch the queue off mid-sale. Related: How do I set capacity and a waitlist? · How do I set the registration window? · What is the Features page?