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Must know
  • Communication → Email Campaigns is part of the CCM-parity feature set (Email Campaigns), so a migrated club has it. Viewing needs View Communication; sending needs Send Communication.
  • Schedule for Later sends the campaign automatically within about a minute of the date and time you pick. The same plan allowance and broadcast-credit checks as Send Now apply at that moment. Save as Draft keeps it for later, and a draft’s row menu offers Send Now.
  • Every campaign email carries an unsubscribe link. Someone who opts out of your club’s mail is skipped by every campaign, whatever its Classification — receipts and other transactional emails still reach them.
  • Your plan’s monthly email allowance applies; if broadcast-credit metering has been enabled for your club, credits are checked too.
1

Campaign

Click New Campaign. Give it a Campaign Name (“for your internal reference only”), pick a Classification (General, Program Update, Event Update, Membership, Billing, Newsletter) and choose the audience under Send To. Use Refine the audience to narrow by Membership status, Leagues, Divisions and Sessions — see Who receives an email campaign?. A live line shows N recipients will receive this email. Click Next.
2

Content

Write the Subject Line and the body. Insert Placeholder drops merge fields at the cursor — member and guardian names and emails, membership name and end date, program name, organization name, phone and email, current date and year.
3

Preview

Check Campaign, Recipients, Subject, Audience and the Email Preview. Click Send test to me to receive one real copy at your own address, merged with your own data. A test uses no credits and creates no campaign.
4

Send

The screen reads “Your campaign “{name}” is ready to go to {count} recipients.” Choose Send Now, Schedule for Later (pick a date and time, then Schedule) or Save as Draft.
Afterwards the list shows each campaign’s status (Draft, Scheduled, Sending, Completed, Failed, Cancelled) with Recipients, Opened % and Clicked %. Click a row for Campaign Details — delivered, opened, clicked, failed/bounced counts and the body; a failed campaign shows Why it failed. A scheduled campaign that can’t go out when its time comes (campaigns switched off for your club, the plan’s allowance used up, or not enough broadcast credits) is marked Failed with the reason, rather than sent. The row menu offers Duplicate, and Send Now and Delete for drafts. Related: Who receives an email campaign? · How do I email one league? · What are broadcast credits? · How do I check email usage?