# Uplifter Curling

- [Welcome to Uplifter Curling](https://docs.uplifter-curling.com/index.md): The club-management platform for curling clubs — leagues, draws, points and standings, signup, spares, volunteers, ice bookings and your club website, with a guided move off Curling Club Manager.
- [Getting started](https://docs.uplifter-curling.com/product/getting-started.md): A club admin's first hour in Uplifter Curling — sign in, check the club's clock and season, set your words, build a league, shape the signup wizard, take payments and publish the website.
- [Feature overview](https://docs.uplifter-curling.com/product/feature-overview.md): What Uplifter Curling does today, grouped the way a club admin thinks about the club — with a note on which modules are available only when a superadmin enables them.
- [Business rules](https://docs.uplifter-curling.com/product/business-rules.md): How seasons and ages are worked out, how points and standings are computed, the Confirm-total rule, refunds and club credits, capacity, waivers, and whose clock a time is on.
- [What's new](https://docs.uplifter-curling.com/product/whats-new.md): A dated list of user-visible changes to Uplifter Curling, newest first.
- [What is the club dashboard?](https://docs.uplifter-curling.com/club/get-set-up/what-is-the-club-dashboard.md): The admin home page, the sidebar sections, and the Cmd+K command palette every club administrator uses.
- [How do I log in to the dashboard?](https://docs.uplifter-curling.com/club/get-set-up/how-do-i-log-in-to-the-dashboard.md): The sign-in options for club administrators and the extra email check after a long absence.
- [How do I reset my password?](https://docs.uplifter-curling.com/club/get-set-up/how-do-i-reset-my-password.md): Reset your own dashboard password from the login page, or send a reset to a colleague from the Staff page.
- [Where are my club settings?](https://docs.uplifter-curling.com/club/get-set-up/where-are-my-club-settings.md): What lives on the Club Settings page, and where the club's contact details, logo and policies are edited instead.
- [How do I set the season start month?](https://docs.uplifter-curling.com/club/get-set-up/how-do-i-set-the-season-start-month.md): Where the club season begins, what it drives, and how the club's timezone and age rules relate to it.
- [How do I change club terminology (Subbing/Sparing, Round/Draw, Division/Pool)?](https://docs.uplifter-curling.com/club/get-set-up/how-do-i-change-club-terminology.md): Pick the words your club uses for stand-in curlers, schedule segments and team groupings; every screen follows.
- [What is the Features page?](https://docs.uplifter-curling.com/club/get-set-up/what-is-the-features-page.md): Why some menus are missing for your club, what the Features page tells you, and how a superadmin turns things on.
- [How do I invite a staff member?](https://docs.uplifter-curling.com/club/get-set-up/how-do-i-invite-a-staff-member.md): Add a board member, convenor or treasurer to the dashboard from Settings → Staff and give them the right access.
- [What happens when I remove a staff member?](https://docs.uplifter-curling.com/club/get-set-up/what-happens-when-i-remove-a-staff-member.md): Remove Staff Member takes the person off your club's staff list and nothing else: their login, their membership at your club and their other clubs are untouched.
- [What are access levels?](https://docs.uplifter-curling.com/club/get-set-up/what-are-access-levels.md): The five starter roles a curling club gets, how permissions add up, and how to create your own.
- [How do I make someone a League Manager?](https://docs.uplifter-curling.com/club/get-set-up/how-do-i-make-someone-a-league-manager.md): Give a convenor admin rights over their own leagues only, using the Curling League Admin access level.
- [What is the League Portal?](https://docs.uplifter-curling.com/club/get-set-up/what-is-the-league-portal.md): The to-do list and league switcher a convenor sees instead of the full dashboard.
- [How do I switch between the classic (CCM-look) view and the new view?](https://docs.uplifter-curling.com/club/get-set-up/how-do-i-switch-between-the-classic-and-new-view.md): Club staff can flip any dashboard page that has a classic twin to the Curling Club Manager look and back without losing their place; members never get the classic view.
- [How do I switch between clubs?](https://docs.uplifter-curling.com/club/get-set-up/how-do-i-switch-between-clubs.md): One login can belong to several clubs; the switcher at the top of the sidebar moves you between the ones you administer.
- [Where do I see my Uplifter plan and usage?](https://docs.uplifter-curling.com/club/get-set-up/where-do-i-see-my-plan-and-usage.md): The Billing page shows your club's plan and platform invoices; the Usage section shows email, storage and, where enabled, SMS and Hero.
- [What is a league?](https://docs.uplifter-curling.com/club/leagues-and-draws/what-is-a-league.md): How a league differs from a program or a bonspiel, and what you find on a league's page.
- [How do I create a league?](https://docs.uplifter-curling.com/club/leagues-and-draws/how-do-i-create-a-league.md): Walk through the Create League wizard, and know which settings you can only change from the League Setup tab or the classic League Edit form afterwards.
- [What is the League Setup tab?](https://docs.uplifter-curling.com/club/leagues-and-draws/what-is-the-league-setup-tab.md): The one tab that holds a league's divisions, sessions, result mode and points grid — and where rounds and sheets live instead.
- [How do I add divisions?](https://docs.uplifter-curling.com/club/leagues-and-draws/how-do-i-add-divisions.md): Create skill groupings inside a league, put teams in them, and keep each division's round robin to itself when generating draws.
- [What are league sessions?](https://docs.uplifter-curling.com/club/leagues-and-draws/what-are-league-sessions.md): Sell one league in segments (Fall, Winter…) with their own fee and registration dates, and stamp games with the session they belong to.
- [What are rounds?](https://docs.uplifter-curling.com/club/leagues-and-draws/what-are-rounds.md): Rounds (stages) split a league's schedule into segments with their own points and standings; here is where they are created and how games get one.
- [What is the difference between the Games tab and league sessions?](https://docs.uplifter-curling.com/club/leagues-and-draws/what-is-the-difference-between-the-games-tab-and-league-sessions.md): Three things share similar names on a league page — the Games tab, the Draws tab and league sessions — and only one of them is the draw schedule.
- [How do I set up ice sheets?](https://docs.uplifter-curling.com/club/leagues-and-draws/how-do-i-set-up-ice-sheets.md): Name your club's sheets once in Club Settings; every league's draw generator, Today's Ice and the TV boards use them.
- [How do I manage teams?](https://docs.uplifter-curling.com/club/leagues-and-draws/how-do-i-manage-teams.md): Create teams, add curlers to positions, assemble teams from signup declarations, and assign divisions and sessions on the Teams tab.
- [How do I copy teams to another league?](https://docs.uplifter-curling.com/club/leagues-and-draws/how-do-i-copy-teams-to-another-league.md): Roll teams and their rosters into another league — a fall roster into the winter league, say — with Copy teams in the new view or Copy Team in the classic view.
- [How do I draw random teams?](https://docs.uplifter-curling.com/club/leagues-and-draws/how-do-i-draw-random-teams.md): Let the Random draw dialog build balanced, position-aware teams from the league's unplaced curlers, honouring play-with requests where it can.
- [What is the difference between team entry and individual entry?](https://docs.uplifter-curling.com/club/leagues-and-draws/what-is-the-difference-between-team-entry-and-individual-entry.md): Two independent league switches decide whether curlers sign up as a team, as individuals, or both — and how the wizard's entry doors follow them.
- [How do I generate the draw schedule?](https://docs.uplifter-curling.com/club/leagues-and-draws/how-do-i-generate-the-draw-schedule.md): Build a season's worth of games — league nights, times, sheets and matchups, up to an end date if you want one — from the Draws tab, in the new view or the classic Generate Games screen.
- [How do I handle bye requests?](https://docs.uplifter-curling.com/club/leagues-and-draws/how-do-i-handle-bye-requests.md): Record the league nights a team asked to sit out, then generate or optimise the schedule so those teams get the bye — and see which requests could not be met before you save.
- [How do I run a jitney (drop-in) league?](https://docs.uplifter-curling.com/club/leagues-and-draws/how-do-i-run-a-jitney-drop-in-league.md): Turn a league into a jitney league where curlers say they're in each night, staff shuffle whoever came into that night's teams, and points go to individual curlers.
- [How do I reschedule or edit a game?](https://docs.uplifter-curling.com/club/leagues-and-draws/how-do-i-reschedule-or-edit-a-game.md): Move a game to another date, time or sheet, change who plays, swap sheets, rename a draw or add a game by hand.
- [How do I mass edit games?](https://docs.uplifter-curling.com/club/leagues-and-draws/how-do-i-mass-edit-games.md): Change the round, division or session of many games at once, or publish and unpublish ticked rows in the classic view.
- [How do I import games from a CSV?](https://docs.uplifter-curling.com/club/leagues-and-draws/how-do-i-import-games-from-a-csv.md): Upload a spreadsheet of games instead of generating them, with an all-or-nothing check that reports every bad row.
- [How do I clear or regenerate the schedule?](https://docs.uplifter-curling.com/club/leagues-and-draws/how-do-i-clear-or-regenerate-the-schedule.md): What Clear, Regenerate and the classic Delete each remove — and which of them take recorded results with them.
- [How do I print score sheets?](https://docs.uplifter-curling.com/club/leagues-and-draws/how-do-i-print-score-sheets.md): Print a paper score sheet for every game on a given date, straight from the Draws tab or the classic admin home.
- [What are game duties?](https://docs.uplifter-curling.com/club/leagues-and-draws/what-are-game-duties.md): Attach a volunteer role — bar, ice, kitchen — to a team for a specific game, so the duty shows on the draw schedule.
- [What is the draw optimizer?](https://docs.uplifter-curling.com/club/leagues-and-draws/what-is-the-draw-optimizer.md): Lock games in place, see a fairness panel, fill gaps around locked games and drag games to move them — extras beyond CCM's generate and edit grid.
- [What are points rules?](https://docs.uplifter-curling.com/club/points-and-standings/what-are-points-rules.md): The win / loss / tie / default / per-end points a league awards, set per round and division, and how the right row is chosen for a game.
- [What is the difference between points and scores result modes?](https://docs.uplifter-curling.com/club/points-and-standings/what-is-the-difference-between-points-and-scores-result-modes.md): A league records each game either as points assigned (the CCM way) or as numeric scores; here is what each mode changes and where you set it.
- [How do I set points rules?](https://docs.uplifter-curling.com/club/points-and-standings/how-do-i-set-points-rules.md): Fill in the points grid on the League Setup tab, row by round and division, and save it before anyone enters a result.
- [How do I enter game results?](https://docs.uplifter-curling.com/club/points-and-standings/how-do-i-enter-game-results.md): Record who won, a tie or a default from the Draws tab — one game at a time in the new view, or a whole list in the classic Result entry mode.
- [How do I view standings?](https://docs.uplifter-curling.com/club/points-and-standings/how-do-i-view-standings.md): The three CCM standings views and nine columns, on the admin Standings tab and the public league page.
- [Can members enter their own results?](https://docs.uplifter-curling.com/club/points-and-standings/can-members-enter-their-own-results.md): Turn on Participant scoring so curlers report their own game results, and know what they can and cannot change.
- [How does end-by-end scoring work?](https://docs.uplifter-curling.com/club/points-and-standings/how-does-end-by-end-scoring-work.md): Record a full line score with hammer for each game in a scores-mode league, and understand what it does — and does not — feed into standings.
- [What is the registration form builder?](https://docs.uplifter-curling.com/club/registration-and-signup/what-is-the-registration-form-builder.md): The club-configurable signup wizard: its steps, what you can change on each, and how one definition drives the club site's wizard and the staff proxy desk.
- [How do I choose the fields on Step 1?](https://docs.uplifter-curling.com/club/registration-and-signup/how-do-i-choose-the-fields-on-step-1.md): Pick, order and require the curler-profile fields the signup wizard asks for, including CCM's 18 Step 1 fields.
- [How do I add options with fees (locker rental, student status)?](https://docs.uplifter-curling.com/club/registration-and-signup/how-do-i-add-options-with-fees.md): Add select questions to the Membership options step and attach a club Fee to an answer so it is charged at checkout.
- [What is the difference between options and custom questions?](https://docs.uplifter-curling.com/club/registration-and-signup/what-is-the-difference-between-options-and-custom-questions.md): Two ways to ask extra questions at signup — the Membership options step and Members → Questions — and when to use each.
- [How do I require a membership to register?](https://docs.uplifter-curling.com/club/registration-and-signup/how-do-i-require-a-membership-to-register.md): The three membership gates — the CCM rule, membership-first mode, and a per-league requirement — and which one counts a membership bought in the same order.
- [How do I choose team or individual signup for a league?](https://docs.uplifter-curling.com/club/registration-and-signup/how-do-i-choose-team-or-individual-signup.md): The Curling options and Signup capture switches that decide what a league asks for during registration.
- [How do team invite codes work?](https://docs.uplifter-curling.com/club/registration-and-signup/how-do-team-invite-codes-work.md): A skip gets a code when registering their team; teammates use it to land on the same roster while paying their own way.
- [How do I sell a league by session?](https://docs.uplifter-curling.com/club/registration-and-signup/how-do-i-sell-a-league-by-session.md): Offer a league in sessions (fall, winter…) with a fee per session on top of the league fee — CCM's session signup mode.
- [How do I offer an early-bird price?](https://docs.uplifter-curling.com/club/registration-and-signup/how-do-i-offer-an-early-bird-price.md): Set an early-bird amount and last day on a membership term (or build an automatic Discount); it comes off at signup and shows as its own line at Confirm.
- [How do I accept payment at the club or by mail?](https://docs.uplifter-curling.com/club/registration-and-signup/how-do-i-accept-payment-at-the-club-or-by-mail.md): Let curlers finish signup without a card; the registration is confirmed and the invoice stays owing until you record the cheque or e-transfer.
- [How do I let members book at Confirm and pay later?](https://docs.uplifter-curling.com/club/registration-and-signup/how-do-i-let-members-book-at-confirm-and-pay-later.md): The Book registrations at Confirm setting: the wizard's Confirm books the registration with an unpaid invoice and holds the seat, checkout pays that same invoice, and an unpaid booking is released after the number of days you choose.
- [How do I register a member on their behalf?](https://docs.uplifter-curling.com/club/registration-and-signup/how-do-i-register-a-member-on-their-behalf.md): Proxy Registration runs the signup wizard for a member you pick, prices it exactly as the club site would, and creates an owing offline invoice for them.
- [How do I set the registration window?](https://docs.uplifter-curling.com/club/registration-and-signup/how-do-i-set-the-registration-window.md): Open registration now or schedule it, set when it closes, and use an early access code for a specific program page.
- [How do I set age limits on a league?](https://docs.uplifter-curling.com/club/registration-and-signup/how-do-i-set-age-limits.md): Set a minimum and maximum age, understand which date the age is measured on, and what an ineligible curler sees.
- [How do I set capacity and a waitlist?](https://docs.uplifter-curling.com/club/registration-and-signup/how-do-i-set-capacity-and-a-waitlist.md): Cap a league with Maximum Capacity and, where Waitlists is enabled, line curlers up in an automatic or staff-approved waitlist.
- [What is a registration queue?](https://docs.uplifter-curling.com/club/registration-and-signup/what-is-a-registration-queue.md): A virtual waiting room that admits shoppers in turn on a busy opening day — different from a waitlist.
- [What happens when a member completes signup?](https://docs.uplifter-curling.com/club/registration-and-signup/what-happens-when-a-member-completes-signup.md): The invoice, emails and records created at the end of the wizard, and where staff can see what was captured.
- [What is a membership type?](https://docs.uplifter-curling.com/club/memberships-and-members/what-is-a-membership-type.md): Membership groups and their terms, what they hold, and how they tie into league eligibility.
- [How do I create a membership type?](https://docs.uplifter-curling.com/club/memberships-and-members/how-do-i-create-a-membership-type.md): Walk the Create Membership Group wizard and publish the instance so the membership can be sold.
- [How do I hide a membership type from sign-up or change its order?](https://docs.uplifter-curling.com/club/memberships-and-members/how-do-i-hide-a-membership-type-from-sign-up-or-change-its-order.md): The Show on sign-up switch and the Order number on a membership type, in the new look and the classic view, and what the signup wizard does with them.
- [How do I find a member?](https://docs.uplifter-curling.com/club/memberships-and-members/how-do-i-find-a-member.md): Search and filter the Member Directory, read its columns, and use the row actions.
- [What is on a member profile?](https://docs.uplifter-curling.com/club/memberships-and-members/what-is-on-a-member-profile.md): The tabs of a member's dashboard profile, including CCM's Payment Info and Signup Info, and who can see amounts.
- [How do I set up skill levels?](https://docs.uplifter-curling.com/club/memberships-and-members/how-do-i-set-up-skill-levels.md): Members → Skill Levels holds your club's list of levels (Novice, Club, Competitive…) that league, membership and booking level restrictions and the club site's level filter use.
- [How do I give a member portal access?](https://docs.uplifter-curling.com/club/memberships-and-members/how-do-i-give-a-member-portal-access.md): Invite a curler who has no login, resend the invitation, or send a password reset from their profile.
- [How do I add or invite a guardian?](https://docs.uplifter-curling.com/club/memberships-and-members/how-do-i-add-or-invite-a-guardian.md): Link a parent or guardian to a junior curler, from the Guardians page or from the curler's profile.
- [How do I add custom questions?](https://docs.uplifter-curling.com/club/memberships-and-members/how-do-i-add-custom-questions.md): Create scoped, typed registration questions under Members → Questions and decide when they expire.
- [How do I add my own profile fields?](https://docs.uplifter-curling.com/club/memberships-and-members/how-do-i-add-my-own-profile-fields.md): Create, edit, reorder and delete your club's own member-profile fields under Settings → Profile Fields, in the Club fields card or the classic Community Builder Field Management screen.
- [How do I create a waiver?](https://docs.uplifter-curling.com/club/memberships-and-members/how-do-i-create-a-waiver.md): Build a liability waiver with pages, choose how members agree to it (full name, click, exact phrase or drawn signature), set validity and age targeting, and require it for leagues, memberships or bookings.
- [What happens when I edit a waiver that has signatures?](https://docs.uplifter-curling.com/club/memberships-and-members/what-happens-when-i-edit-a-waiver-that-has-signatures.md): Editing a waiver's text publishes a new version: earlier signers keep the text they agreed to, staff can still read it, and only drawn signatures block a rewrite.
- [How do I see who has signed a waiver?](https://docs.uplifter-curling.com/club/memberships-and-members/how-do-i-see-who-has-signed-a-waiver.md): A member's waivers on their profile with the latest signing, history and the text as agreed; each waiver's signer list with filters and CSV; the Waiver Signatures report; and the Liability Waiver column in the member extracts.
- [What are medical forms?](https://docs.uplifter-curling.com/club/memberships-and-members/what-are-medical-forms.md): Configure the medical questions collected at registration and control how long answers stay valid.
- [How do I merge duplicate members?](https://docs.uplifter-curling.com/club/memberships-and-members/how-do-i-merge-duplicate-members.md): Combine two profiles of the same curler into one, keeping registrations, memberships, waivers and history.
- [What are sub lists?](https://docs.uplifter-curling.com/club/spares-and-free-agents/what-are-sub-lists.md): How curlers flag themselves as available to fill in for a league, and where the club and its members see the resulting list.
- [How do I view a league's sub list?](https://docs.uplifter-curling.com/club/spares-and-free-agents/how-do-i-view-a-leagues-sub-list.md): Open the Subs tab on a league to see, add, edit, export or remove the curlers available to fill in.
- [How do I add or edit a curler on a league's sub list?](https://docs.uplifter-curling.com/club/spares-and-free-agents/how-do-i-add-or-edit-a-curler-on-a-leagues-sub-list.md): Type in a curler who phoned the club, change a sub's availability, positions or comment, and export every league's sub list at once — in the new view or the classic Sub Listing.
- [Can a convenor see the sub list?](https://docs.uplifter-curling.com/club/spares-and-free-agents/can-a-convenor-see-the-sub-list.md): A League Manager can read, export, add to and clean up the sub list for their own leagues — a deliberate change from CCM.
- [What is the free agent list?](https://docs.uplifter-curling.com/club/spares-and-free-agents/what-is-the-free-agent-list.md): Where curlers without a team list themselves so skips can pick them up, and the one switch a club controls.
- [What is Member Search?](https://docs.uplifter-curling.com/club/spares-and-free-agents/what-is-member-search.md): The members-only directory on your site, off by default, with a switch per contact field.
- [What is League Email?](https://docs.uplifter-curling.com/club/spares-and-free-agents/what-is-league-email.md): Let a member email everyone in their own league, within a daily cap you set.
- [What is volunteer management?](https://docs.uplifter-curling.com/club/volunteers/what-is-volunteer-management.md): Roles, shifts and sign-up sheets, hour tracking with approval, certifications and game duties — and where members meet each piece.
- [How do I create a volunteer role?](https://docs.uplifter-curling.com/club/volunteers/how-do-i-create-a-volunteer-role.md): Add or edit a role members can express interest in and shifts can be posted against, set its CCM type and order, and save a copy of it.
- [How do I post a volunteer shift?](https://docs.uplifter-curling.com/club/volunteers/how-do-i-post-a-volunteer-shift.md): Post a dated or described shift with capacity and credit hours, then fill it from sign-ups or by assigning members.
- [How do I see who is interested in a role?](https://docs.uplifter-curling.com/club/volunteers/how-do-i-see-who-is-interested-in-a-role.md): Where members' Yes/No volunteer interests show up on the admin side, how to add one yourself, and how to download them.
- [How do I add a volunteer or export the volunteer listing?](https://docs.uplifter-curling.com/club/volunteers/how-do-i-add-a-volunteer-or-export-the-listing.md): The Listing tab (CCM's Volunteer Listing): every interest and sign-up with phones, adding a member to a role or sub-role yourself, and the Excel download.
- [How do I approve volunteer hours?](https://docs.uplifter-curling.com/club/volunteers/how-do-i-approve-volunteer-hours.md): Review the hours members log, grant hours directly, and find each member's season total.
- [What is the minimum-hours renewal gate?](https://docs.uplifter-curling.com/club/volunteers/what-is-the-minimum-hours-renewal-gate.md): Block returning members from renewing online until they met last season's volunteer minimum.
- [What are volunteer certifications?](https://docs.uplifter-curling.com/club/volunteers/what-are-volunteer-certifications.md): Require a credential for a volunteer role, record who holds it, and how this differs from the staff Certifications catalog.
- [How do shift reminders work?](https://docs.uplifter-curling.com/club/volunteers/how-do-shift-reminders-work.md): Who is reminded of a volunteer shift, when, and the notification rule that has to exist for the email to go out.
- [What are facilities and spaces?](https://docs.uplifter-curling.com/club/bookings-and-todays-ice/what-are-facilities-and-spaces.md): Ice sheets, facilities with spaces, and bookable venues are three different records — what each one is for, and how a space's Access and Order work in both views.
- [How do I create a bookable venue?](https://docs.uplifter-curling.com/club/bookings-and-todays-ice/how-do-i-create-a-bookable-venue.md): Set up a sheet, room or coach's time that members can reserve from your website, with price, availability and approval.
- [Who can see a venue's bookings?](https://docs.uplifter-curling.com/club/bookings-and-todays-ice/who-can-see-a-venues-bookings.md): A bookable venue is public or private depending on the Access of the resource it is linked to, or on the club's Show sheets publicly switch. A private venue's bookings are hidden from everyone outside the club.
- [How do I add bookable slots and closures?](https://docs.uplifter-curling.com/club/bookings-and-todays-ice/how-do-i-add-bookable-slots-and-closures.md): List one-off slots on a venue (or several venues at once), block time for the club's own use, and close a venue for a period.
- [What are booking types?](https://docs.uplifter-curling.com/club/bookings-and-todays-ice/what-are-booking-types.md): The categories bookings are filed under and the colours they show in — CCM's Booking Types.
- [What are the rental calendar settings?](https://docs.uplifter-curling.com/club/bookings-and-todays-ice/what-are-the-rental-calendar-settings.md): How far ahead members may book, how much notice they must give, how many bookings each may hold, and how the calendar is drawn.
- [How do I approve a booking?](https://docs.uplifter-curling.com/club/bookings-and-todays-ice/how-do-i-approve-a-booking.md): Approve or reject a pending reservation, and which emails the booker receives along the way.
- [What is Today's Ice?](https://docs.uplifter-curling.com/club/bookings-and-todays-ice/what-is-todays-ice.md): The per-sheet day grid that puts league draws, rentals, open slots, events and program sessions on one screen.
- [What is the program calendar?](https://docs.uplifter-curling.com/club/bookings-and-todays-ice/what-is-the-program-calendar.md): The month view of program sessions and events, reached from the dashboard rather than the sidebar.
- [What are holidays?](https://docs.uplifter-curling.com/club/bookings-and-todays-ice/what-are-holidays.md): Club closure dates that program sessions and the league draw generator skip, and what they do and do not affect.
- [What is an event?](https://docs.uplifter-curling.com/club/events-and-bonspiels/what-is-an-event.md): A single dated item — a party, meeting, clinic or tryout — as opposed to a league or a bookable venue.
- [How do I create an event?](https://docs.uplifter-curling.com/club/events-and-bonspiels/how-do-i-create-an-event.md): Walk through the four-step event form: details, schedule, requirements and staff.
- [How do I open an event for public registration?](https://docs.uplifter-curling.com/club/events-and-bonspiels/how-do-i-open-an-event-for-public-registration.md): Three switches must all be on before the public can register for an event, and what event registration deliberately leaves out.
- [How do I check in event attendees?](https://docs.uplifter-curling.com/club/events-and-bonspiels/how-do-i-check-in-event-attendees.md): Use the Events Portal at the door to mark attendees present, by list, by QR code or by search.
- [What is a bonspiel?](https://docs.uplifter-curling.com/club/events-and-bonspiels/what-is-a-bonspiel.md): A program kind where teams enter as units and play a knockout or Schenkel draw — available when Bonspiels is enabled.
- [How do I draw a bonspiel?](https://docs.uplifter-curling.com/club/events-and-bonspiels/how-do-i-draw-a-bonspiel.md): Choose the format, seed the teams, draw the bracket or the first round, and put games on the ice.
- [How do I enter bonspiel results?](https://docs.uplifter-curling.com/club/events-and-bonspiels/how-do-i-enter-bonspiel-results.md): Record who won each bracket game, the last-shot distance and the lineup, and read the Schenkel running table.
- [What is the website builder?](https://docs.uplifter-curling.com/club/website/what-is-the-website-builder.md): The Website section of the dashboard is your club's public site — it replaces the Joomla site a CCM club used to run.
- [How do I switch from the frozen copy to the website builder?](https://docs.uplifter-curling.com/club/website/how-do-i-switch-from-the-frozen-copy-to-the-website-builder.md): While your site is a frozen copy of your old website the builder is hidden; one confirmed click on Website → General switches your public site to the builder version, and only Uplifter support can switch it back.
- [How do I choose my web address?](https://docs.uplifter-curling.com/club/website/how-do-i-choose-my-web-address.md): Set your club's subdomain in the Domain Settings card on Website → General.
- [How do I publish my site?](https://docs.uplifter-curling.com/club/website/how-do-i-publish-my-site.md): Use Go Live on Website → General to make the site visible, Unpublish to hide it, and Reset to default to start over.
- [How do I preview my site before visitors see it?](https://docs.uplifter-curling.com/club/website/how-do-i-preview-my-site.md): The site preview shows drafts and members-only pages to staff as a member or as a public visitor, without changing the live site.
- [How do I choose which built-in pages show?](https://docs.uplifter-curling.com/club/website/how-do-i-choose-which-pages-show.md): Website → Pages holds one switch per built-in section of your public site.
- [How do I create a club page?](https://docs.uplifter-curling.com/club/website/how-do-i-create-a-club-page.md): Build a free-form page from blocks under Website → Club Pages and publish it at /pages/your-slug.
- [What blocks can I use on a page?](https://docs.uplifter-curling.com/club/website/what-blocks-can-i-use-on-a-page.md): The page builder offers content, media, layout and club-data blocks; a page holds up to 40.
- [How do I edit the site menu?](https://docs.uplifter-curling.com/club/website/how-do-i-edit-the-site-menu.md): Website → Site Menu replaces the built-in navigation with items you control, one dropdown level deep.
- [How do I set up the site sidebar?](https://docs.uplifter-curling.com/club/website/how-do-i-set-up-the-site-sidebar.md): Website → Site Sidebar is the column of blocks shown beside your club pages.
- [How do I edit the header and home page?](https://docs.uplifter-curling.com/club/website/how-do-i-edit-the-header-and-home-page.md): Website → Header & Home controls the header arrangement and colours, fonts, sizes, footer wording and which page is your front page.
- [What are site templates?](https://docs.uplifter-curling.com/club/website/what-are-site-templates.md): A template is a named layout for the whole site — colours, fonts, header arrangement, sidebar and sizes — that never touches your content.
- [How do I preview and switch templates?](https://docs.uplifter-curling.com/club/website/how-do-i-preview-and-switch-templates.md): Try a template in the site preview, apply it with one confirm, and undo one step if you change your mind.
- [How do I change my site theme?](https://docs.uplifter-curling.com/club/website/how-do-i-change-my-site-theme.md): Website → Theme sets a preset plus your own page colours, fonts and heading accent, with a built-in readability check.
- [How do I manage images in the Media Library?](https://docs.uplifter-curling.com/club/website/how-do-i-manage-images-in-the-media-library.md): The Media Library is every image your club has uploaded, reusable anywhere the site needs a picture.
- [How do I publish club documents (bylaws, minutes, forms)?](https://docs.uplifter-curling.com/club/website/how-do-i-publish-club-documents.md): Upload downloadable files to Website → Documents, group them by category, and choose whether the public or only members can see them.
- [How do I create a photo gallery?](https://docs.uplifter-curling.com/club/website/how-do-i-create-a-photo-gallery.md): Build a captioned photo gallery under Website → Photo Galleries, publish it, and show it on your site or inside a club page.
- [How do I post news and articles?](https://docs.uplifter-curling.com/club/website/how-do-i-post-news-and-articles.md): Publish news posts from Website → News & Articles, with optional PDF attachments and a members-only option.
- [How do I send a newsletter?](https://docs.uplifter-curling.com/club/website/how-do-i-send-a-newsletter.md): Compose a newsletter under Website → Newsletters, email it to all members in one click, and keep a public archive on your site.
- [How do I add sponsors and site alerts?](https://docs.uplifter-curling.com/club/website/how-do-i-add-sponsors-and-site-alerts.md): Add sponsor logos with view and click counts, and publish site-wide alert banners, from Website → Sponsors & Alerts.
- [How do I show staff on the Team page?](https://docs.uplifter-curling.com/club/website/how-do-i-show-staff-on-the-team-page.md): Choose which staff appear on your public Team page, with a photo, title and bio, from Website → Team.
- [How do I read form submissions?](https://docs.uplifter-curling.com/club/website/how-do-i-read-form-submissions.md): Set up a contact or enquiry form with the Form block and handle what people send from Website → Form Submissions.
- [How do I connect a custom domain?](https://docs.uplifter-curling.com/club/website/how-do-i-connect-a-custom-domain.md): Serve your club website on your own domain by adding a TXT record to prove ownership and a CNAME to point it at Uplifter.
- [What is the import checklist (From your CCM import)?](https://docs.uplifter-curling.com/club/website/what-is-the-import-checklist.md): For clubs migrated from Curling Club Manager, the checklist on Website → General lists what the website importer could not carry over and where to fix it.
- [How do I post an announcement?](https://docs.uplifter-curling.com/club/communications/how-do-i-post-an-announcement.md): Publish a notice that appears in the notification bell for your members, a program's registrants or all guardians.
- [How do I send an email campaign?](https://docs.uplifter-curling.com/club/communications/how-do-i-send-an-email-campaign.md): Walk through the four-step New Email Campaign wizard: audience, content, preview and send.
- [Who receives an email campaign?](https://docs.uplifter-curling.com/club/communications/who-receives-an-email-campaign.md): The Send To audiences, the Refine the audience filters, and how curlers without a login are reached.
- [How do I email one league?](https://docs.uplifter-curling.com/club/communications/how-do-i-email-one-league.md): Three ways to reach the curlers in a single league: a filtered campaign, the League Portal, or the member League Email page.
- [What are broadcast credits?](https://docs.uplifter-curling.com/club/communications/what-are-broadcast-credits.md): How campaign and newsletter sends are metered when broadcast-credit metering is switched on for your club.
- [How do I send an SMS campaign?](https://docs.uplifter-curling.com/club/communications/how-do-i-send-an-sms-campaign.md): Text your members with the SMS wizard — who can receive one, how segments are counted, and where to see delivery.
- [What are notification rules?](https://docs.uplifter-curling.com/club/communications/what-are-notification-rules.md): Automated emails, texts and announcements fired by events such as a payment coming due or a shift starting soon.
- [How do I customize transactional emails?](https://docs.uplifter-curling.com/club/communications/how-do-i-customize-transactional-emails.md): Edit the automatic order, payment, refund and booking emails your club sends, or reset one to the built-in default.
- [What is Chat?](https://docs.uplifter-curling.com/club/communications/what-is-chat.md): One-to-one conversations between your club and a member over the web, SMS or email, kept in one inbox.
- [What do members see of the messages I send?](https://docs.uplifter-curling.com/club/communications/what-do-members-see-of-the-messages-i-send.md): Members have a Club messages page listing every campaign, league email, newsletter and text sent to them, with delivery status.
- [How do I check email usage?](https://docs.uplifter-curling.com/club/communications/how-do-i-check-email-usage.md): Usage → Email shows how many emails your club has sent this month against its plan allowance, plus open and click rates.
- [What are club reports?](https://docs.uplifter-curling.com/club/reports/what-are-club-reports.md): The 26 canned reports carried over from Curling Club Manager, in CCM's seven groups, including the two-table Confirmed Payment Report and the GNCC and USCA association member files.
- [How do I run and export a club report?](https://docs.uplifter-curling.com/club/reports/how-do-i-run-and-export-a-club-report.md): Pick a report, set its filters and download it as CSV or Excel from the Club reports tab.
- [How do I export the GNCC and USCA member files?](https://docs.uplifter-curling.com/club/reports/how-do-i-export-the-gncc-and-usca-member-files.md): Run the GNCC Format Report or USCA Format Report under Data Extracts to download your current members in the association's own Excel layout, after setting your club number and region in Club Settings.
- [How do I email a report on a schedule?](https://docs.uplifter-curling.com/club/reports/how-do-i-email-a-report-on-a-schedule.md): Save a club report with its filters and have it mailed daily, weekly or monthly at 07:00 club time.
- [What is the report builder?](https://docs.uplifter-curling.com/club/reports/what-is-the-report-builder.md): Build your own list report from a data source, chosen columns and filters, then save, download or schedule it.
- [What are dashboards and the insight tabs?](https://docs.uplifter-curling.com/club/reports/what-are-dashboards-and-the-insight-tabs.md): The Dashboards, Revenue, Retention and Operations tabs summarise your club from a nightly snapshot you can refresh on demand.
- [Who can see reports?](https://docs.uplifter-curling.com/club/reports/who-can-see-reports.md): Each club report has its own permission — View Financials opens all 26, View Members opens the roster and email lists, View Volunteers opens the volunteer reports — while dashboards, saved reports and the builder stay behind View Financials.
- [What is the Financial Overview?](https://docs.uplifter-curling.com/club/money/what-is-the-financial-overview.md): The Financials landing page: revenue tiles, charts and a payout summary for treasurers.
- [How do I get set up to accept payments?](https://docs.uplifter-curling.com/club/money/how-do-i-get-set-up-to-accept-payments.md): Complete the Adyen onboarding under Financials → Onboarding so members can pay by card, and what you can do before it is done.
- [What are fees?](https://docs.uplifter-curling.com/club/money/what-are-fees.md): Reusable charges — club dues, affiliation fees, late fees — that you attach to leagues, programs or products and that are charged once per curler per season.
- [How do I create a discount?](https://docs.uplifter-curling.com/club/money/how-do-i-create-a-discount.md): Build a code or automatic discount — percent or amount off, buy-one-get-one, package, price cap — with the three-step wizard.
- [How do I set up sales tax?](https://docs.uplifter-curling.com/club/money/how-do-i-set-up-sales-tax.md): Turn tax collection on, set the club's single combined rate and the GST/HST number that prints on receipts.
- [How do I add a convenience fee?](https://docs.uplifter-curling.com/club/money/how-do-i-add-a-convenience-fee.md): Add an optional surcharge line to online checkout (and, if you choose, offline orders) from Club Settings.
- [How do I create an invoice?](https://docs.uplifter-curling.com/club/money/how-do-i-create-an-invoice.md): Bill an account by hand from Financials → Invoices, and read the invoice list.
- [What can I do on an invoice?](https://docs.uplifter-curling.com/club/money/what-can-i-do-on-an-invoice.md): The actions on an invoice's detail page — adjustments, send back to cart, transfer to another account, take payment — and when each appears.
- [How do I record an offline payment?](https://docs.uplifter-curling.com/club/money/how-do-i-record-an-offline-payment.md): Mark an invoice paid by cash, cheque, bank transfer, Interac e-Transfer or the club's own card terminal.
- [How do I refund or cancel a line item?](https://docs.uplifter-curling.com/club/money/how-do-i-refund-or-cancel-a-line-item.md): Refund money, cancel a registration, or both, from the invoice's line items — and what limits a refund.
- [What is the Transactions page?](https://docs.uplifter-curling.com/club/money/what-is-the-transactions-page.md): Every card payment, refund, chargeback and capture processed through Adyen, searchable by reference.
- [How do I see my payouts?](https://docs.uplifter-curling.com/club/money/how-do-i-see-my-payouts.md): Track the money Adyen transfers to your bank, what was deducted, and trigger a payout by hand.
- [What are club credits?](https://docs.uplifter-curling.com/club/money/what-are-club-credits.md): Store credit tied to an account's email — granted by you or created by a refund — that pays invoices and auto-applies at checkout.
- [What are gift cards?](https://docs.uplifter-curling.com/club/money/what-are-gift-cards.md): Sell gift cards on your website or issue them at the front desk; members redeem them at checkout.
- [What are tax receipts?](https://docs.uplifter-curling.com/club/money/what-are-tax-receipts.md): Numbered annual receipts (for example charitable-donation receipts with a CRA charity number) issued to the account holder as a PDF.
- [What are payment plans?](https://docs.uplifter-curling.com/club/money/what-are-payment-plans.md): Let members pay a deposit at checkout and the rest in automatic instalments, and manage the charges under Recurring Billing.
- [What are GL codes and ledgers?](https://docs.uplifter-curling.com/club/money/what-are-gl-codes-and-ledgers.md): A chart of accounts for your bookkeeper: GL codes on programs, memberships and products, ledger entries and simple financial reports.
- [How do I connect QuickBooks Online?](https://docs.uplifter-curling.com/club/money/how-do-i-connect-quickbooks.md): Link your club to QuickBooks Online, map GL codes to accounts and let invoices, payments, refunds and payouts sync every 15 minutes.
- [What is Ask Hero?](https://docs.uplifter-curling.com/club/ask-hero/what-is-ask-hero.md): Hero is the AI assistant in the corner of the dashboard that answers questions about your club's data and drafts changes for you to approve.
- [Who can use Hero?](https://docs.uplifter-curling.com/club/ask-hero/who-can-use-hero.md): Hero is open to staff with club-wide permissions once the feature is on, and shows each person only what their own permissions allow.
- [What can Hero do for a league manager?](https://docs.uplifter-curling.com/club/ask-hero/what-can-hero-do-for-a-league-manager.md): The questions Hero can answer and the league jobs it can draft — roster, unpaid fees, draws, teams, results and league email.
- [How do Hero proposals work?](https://docs.uplifter-curling.com/club/ask-hero/how-do-hero-proposals-work.md): Every change Hero drafts is a card you Confirm or Dismiss; nothing is applied until you click, and a card is never applied twice.
- [What is the Hero spend cap?](https://docs.uplifter-curling.com/club/ask-hero/what-is-the-hero-spend-cap.md): Hero runs on a monthly allowance; Usage → Hero shows what has been used and lets an administrator allow billed overage up to a limit.
- [How do I manage Hero conversations?](https://docs.uplifter-curling.com/club/ask-hero/how-do-i-manage-hero-conversations.md): Start a new thread, return to a recent one, or delete it; threads are private to you and titled automatically.
- [What are Club Displays?](https://docs.uplifter-curling.com/club/club-displays/what-are-club-displays.md): Boards for the TVs in your rink — today's ice, standings, bookings and a slide deck — each opened from its own address with no login.
- [How do I add a screen and choose what it shows?](https://docs.uplifter-curling.com/club/club-displays/how-do-i-add-a-screen.md): Create a screen under Settings → Club Displays and set its boards, standings, slide deck, clock, ticker, sizes and sheets — every change saves as you make it.
- [What shows on the board?](https://docs.uplifter-curling.com/club/club-displays/what-shows-on-the-board.md): Where the TV board gets its draws, bookings, standings and sheets from, and what it shows when something is missing.
- [How do I show a screen on a TV?](https://docs.uplifter-curling.com/club/club-displays/how-do-i-show-a-screen-on-a-tv.md): Open the screen's display address in a full-screen browser on the TV and leave it; the board refreshes itself.
- [How do I issue a new display address?](https://docs.uplifter-curling.com/club/club-displays/how-do-i-issue-a-new-display-address.md): Replace a screen's address when it has been shared beyond the club, and reload every TV that used the old one.
- [Where is my club's site?](https://docs.uplifter-curling.com/members/getting-started/where-is-my-clubs-site.md): How a club's Uplifter Curling site is addressed, and how to find it if you only know the club's name.
- [How do I create an account?](https://docs.uplifter-curling.com/members/getting-started/how-do-i-create-an-account.md): Signing up on your club's site: verify your email, set a password, and you are signed in.
- [How do I sign in?](https://docs.uplifter-curling.com/members/getting-started/how-do-i-sign-in.md): The Login button, the central login page, and the four ways to sign in.
- [How do I sign in with an emailed code?](https://docs.uplifter-curling.com/members/getting-started/how-do-i-sign-in-with-an-emailed-code.md): Passwordless sign-in: request a code, type it or click the link, and you are in.
- [How do I reset a forgotten password?](https://docs.uplifter-curling.com/members/getting-started/how-do-i-reset-a-forgotten-password.md): Request a reset link from the login page, or skip the password entirely with an emailed code.
- [What is the Member Menu?](https://docs.uplifter-curling.com/members/getting-started/what-is-the-member-menu.md): CCM's Member Menu is now the My Account page on your club's site, which lists every member page in one row of buttons.
- [Can I still use the classic view?](https://docs.uplifter-curling.com/members/getting-started/can-i-still-use-the-classic-view.md): No — members always get the new club-site pages; the CCM-style classic view is kept for club staff on the dashboard only.
- [How do I change the language?](https://docs.uplifter-curling.com/members/getting-started/how-do-i-change-the-language.md): Switching the club site between English and French, and turning dark mode on.
- [What is the Members Portal?](https://docs.uplifter-curling.com/members/getting-started/what-is-the-members-portal.md): The cross-club portal behind the Members link: invoices, messages, documents, medical and guardian settings.
- [How do I register for the season?](https://docs.uplifter-curling.com/members/registering/how-do-i-register-for-the-season.md): The Membership Signup wizard from start to finish: your information, membership, leagues, options, releases, confirm, pay.
- [Who can I register from my account?](https://docs.uplifter-curling.com/members/registering/who-can-i-register-from-my-account.md): Yourself, your children, anyone you are guardian of — one curler per pass through the wizard, all in one cart.
- [What information does Step 1 ask for?](https://docs.uplifter-curling.com/members/registering/what-information-does-step-1-ask-for.md): The personal, emergency-contact and curling fields your club can ask for when you register, and which ones are required.
- [How do I choose a membership type?](https://docs.uplifter-curling.com/members/registering/how-do-i-choose-a-membership-type.md): The membership step: what is on sale, prices, and why some clubs will not let you continue without picking one.
- [How do I choose leagues?](https://docs.uplifter-curling.com/members/registering/how-do-i-choose-leagues.md): The leagues step: ticking leagues, filling in an entry for each, prices and prize fees, leagues shown FILLED, LIMIT REACHED, WAITLIST, ALREADY REGISTERED or greyed out, and continuing without a league.
- [How do I enter my team and positions?](https://docs.uplifter-curling.com/members/registering/how-do-i-enter-my-team-and-positions.md): The fields under a ticked league: team name and roster, skip-only entry, ranked positions, play-with requests and comments.
- [What is a team code?](https://docs.uplifter-curling.com/members/registering/what-is-a-team-code.md): An 8-character code a skip shares so teammates' registrations land on the same team.
- [How do I rank my leagues?](https://docs.uplifter-curling.com/members/registering/how-do-i-rank-my-leagues.md): When you pick two or more leagues, your ranking tells the club which entry to keep if a league is oversubscribed.
- [Can I register for a league by session?](https://docs.uplifter-curling.com/members/registering/can-i-register-for-a-league-by-session.md): Some leagues sell their first half, second half or individual draws separately; the wizard shows a checkbox per session.
- [What are membership options and lockers?](https://docs.uplifter-curling.com/members/registering/what-are-membership-options-and-lockers.md): The options step — locker rental, full-time student and other club questions — and how a priced option becomes a line on your invoice.
- [How do I agree to the club's releases?](https://docs.uplifter-curling.com/members/registering/how-do-i-agree-to-the-clubs-releases.md): The liability-release step: reading each waiver, agreeing by typed name, phrase or tick, signing for a minor, and what is left for checkout.
- [What does the Confirm step show?](https://docs.uplifter-curling.com/members/registering/what-does-the-confirm-step-show.md): The Confirm your registration screen: the curler, membership and leagues you picked, and a total priced exactly as checkout will charge it.
- [How do I pay online, at the club or by mail?](https://docs.uplifter-curling.com/members/registering/how-do-i-pay-online-at-the-club-or-by-mail.md): Checkout's payment choice: card now, or a confirmed registration with the fee owing that you pay at the club or by mail.
- [Why does my registration say it will be deleted if unpaid?](https://docs.uplifter-curling.com/members/registering/why-does-my-registration-say-it-will-be-deleted-if-unpaid.md): At some clubs, Confirm books your registration and holds your place before you pay. You then have a set number of days to pay, and an unpaid entry is removed after that.
- [What happens at checkout?](https://docs.uplifter-curling.com/members/registering/what-happens-at-checkout.md): Contact and billing details, any waivers, questions or medical info still owed, discounts and gift cards, then payment.
- [What do I get after I register?](https://docs.uplifter-curling.com/members/registering/what-do-i-get-after-i-register.md): The receipt page, the confirmation email, the printable registration sheet, and the link to your volunteer interests.
- [What does "Paid Annual Dues?" mean?](https://docs.uplifter-curling.com/members/registering/what-does-paid-annual-dues-mean.md): The Yes/No on the Payment Info section of My Information: whether this season's registration invoices are fully paid.
- [What is an early-bird discount?](https://docs.uplifter-curling.com/members/registering/what-is-an-early-bird-discount.md): A lower membership price your club offers up to a set last day; it applies automatically and shows on the Confirm screen and your invoice.
- [Why can't I register for a league?](https://docs.uplifter-curling.com/members/registering/why-cant-i-register-for-a-league.md): Greyed-out leagues, FILLED, LIMIT REACHED and ALREADY REGISTERED, entry type, age, gender, skill level, required memberships, missing profile details and phone numbers — the refusals you may meet and what each means.
- [How do I join a waitlist?](https://docs.uplifter-curling.com/members/registering/how-do-i-join-a-waitlist.md): When a league is full, tick it where the wizard shows WAITLIST, or use Join Waitlist on its page; you are charged only if a spot opens.
- [What is the registration queue?](https://docs.uplifter-curling.com/members/registering/what-is-the-registration-queue.md): On a busy opening day some clubs run a waiting room; you hold your place in line and get ten minutes to register when it is your turn.
- [What is My Information?](https://docs.uplifter-curling.com/members/my-information/what-is-my-information.md): Your curler record at the club — one page with seven sections from Personal Info to System Info — and what you can change yourself.
- [How do I edit my personal and contact information?](https://docs.uplifter-curling.com/members/my-information/how-do-i-edit-my-personal-and-contact-information.md): Changing your name, phone, address, gender, birth date, delivery hand and preferred position from My Information.
- [What are Payment Info and Signup Info?](https://docs.uplifter-curling.com/members/my-information/what-are-payment-info-and-signup-info.md): The two read-only sections of My Information that show what you paid this season — including payments carried over from CCM.
- [How do I add an emergency contact?](https://docs.uplifter-curling.com/members/my-information/how-do-i-add-an-emergency-contact.md): Where the emergency contact name, phone and relationship live, and the two places you can set them.
- [How do I add medical information?](https://docs.uplifter-curling.com/members/my-information/how-do-i-add-medical-information.md): Allergies, conditions, medications and insurance for each curler, kept in the Members Portal and asked for at checkout when a program needs it.
- [How do guardians and curler profiles work?](https://docs.uplifter-curling.com/members/my-information/how-do-guardians-and-curler-profiles-work.md): One login, several curlers: adding a child, letting a second parent share them, and approving guardian requests.
- [What happens to my details if I belong to two clubs?](https://docs.uplifter-curling.com/members/my-information/what-happens-to-my-details-if-i-belong-to-two-clubs.md): One login works at every club, but the contacts and billing addresses you save are kept for the club you saved them at; your medical information and login follow you.
- [What is Account Settings?](https://docs.uplifter-curling.com/members/my-information/what-is-account-settings.md): Your login account in the Members Portal: name, profile picture, phone verification, text messages and per-club email preferences.
- [Can I change my login email or password?](https://docs.uplifter-curling.com/members/my-information/how-do-i-change-my-password.md): Yes to both: a new password through the reset link, and a new login email from Account Settings once you confirm a code sent to the new address.
- [How do I see every message my club sent me?](https://docs.uplifter-curling.com/members/my-information/how-do-i-see-every-message-my-club-sent-me.md): The Club messages page lists each email and text your clubs sent you through Uplifter, with delivery status.
- [Where do I find my signed waivers?](https://docs.uplifter-curling.com/members/my-information/where-do-i-find-my-signed-waivers.md): The Waivers page in the Members Portal lists every release signed for each curler, per club.
- [Where do I see all of my club's leagues?](https://docs.uplifter-curling.com/members/leagues-and-games/where-do-i-see-all-my-clubs-leagues.md): The Leagues page on your club site lists every current public league, including ones already under way, and links to each league's teams, schedule and standings.
- [How do I find my league's teams, schedule and standings?](https://docs.uplifter-curling.com/members/leagues-and-games/find-my-league-teams-schedule-and-standings.md): Where a league's standings, teams and draw schedule live on your club site, and why a section is sometimes missing.
- [What is My Teams?](https://docs.uplifter-curling.com/members/leagues-and-games/what-is-my-teams.md): The page that lists the league teams you have been placed on, with each team's games and results.
- [How do I ask for a night off (a bye)?](https://docs.uplifter-curling.com/members/leagues-and-games/how-do-i-ask-for-a-night-off.md): Ask from My Teams for a league night your team can't play, before the club makes that night's schedule.
- [How do I say I'm in for a jitney night and see my points?](https://docs.uplifter-curling.com/members/leagues-and-games/how-do-i-say-im-in-for-a-jitney-night-and-see-my-points.md): In a jitney league, tell the club each night whether you're coming, see the team you were put on, and follow your own points and rank, all from My Teams.
- [How do I read the schedule?](https://docs.uplifter-curling.com/members/leagues-and-games/how-do-i-read-the-schedule.md): What a draw card shows — sheet, game, score and duties — whose clock the times are on, and recording your own result from it.
- [How do I read the standings?](https://docs.uplifter-curling.com/members/leagues-and-games/how-do-i-read-the-standings.md): What the standings columns mean, how the table is sorted, and how to re-sort it by any column.
- [What are the three standings views?](https://docs.uplifter-curling.com/members/leagues-and-games/what-are-the-three-standings-views.md): Total Points for all Rounds, Total Points for Each Round, and Wins/Losses/Ties — and what each one is for.
- [How do league points work?](https://docs.uplifter-curling.com/members/leagues-and-games/how-do-league-points-work.md): How a win, loss or tie becomes league points, and why two leagues can score the same result differently.
- [What is Ends Won?](https://docs.uplifter-curling.com/members/leagues-and-games/what-is-ends-won.md): The EW standings column, when it is collected, and how halves work.
- [Why does a team show as the skip's name?](https://docs.uplifter-curling.com/members/leagues-and-games/why-does-a-team-show-as-the-skips-name.md): Leagues can display teams by team name or by skip name; the club picks per league.
- [How do I enter a game result?](https://docs.uplifter-curling.com/members/leagues-and-games/how-do-i-enter-a-game-result.md): Recording a win, loss or tie, the scores and ends won for your own team when your league allows online result entry.
- [How do I correct a game result?](https://docs.uplifter-curling.com/members/leagues-and-games/how-do-i-correct-a-game-result.md): Changing a result you entered by mistake, and when you need to ask the club instead.
- [Why can't I enter a result?](https://docs.uplifter-curling.com/members/leagues-and-games/why-cant-i-enter-a-result.md): The reasons the result buttons are missing or a save is refused, and what to do about each.
- [How do I set my subbing availability?](https://docs.uplifter-curling.com/members/subbing-and-free-agents/how-do-i-set-my-subbing-availability.md): Joining a league's sub list with the positions you throw, editing your positions, pausing it while you are away, and leaving it.
- [How do I find a sub?](https://docs.uplifter-curling.com/members/subbing-and-free-agents/how-do-i-find-a-sub.md): The Sub Lists page: who is available for each league, their positions and how to reach them.
- [How do I list myself as a free agent?](https://docs.uplifter-curling.com/members/subbing-and-free-agents/how-do-i-list-myself-as-a-free-agent.md): Letting teams know you are looking for a spot in a league, and removing your listing later.
- [How do I find another member?](https://docs.uplifter-curling.com/members/subbing-and-free-agents/how-do-i-find-another-member.md): Member Search: look up a fellow curler by name and, where the club allows, get their contact details.
- [Why doesn't my contact info show in Member Search?](https://docs.uplifter-curling.com/members/subbing-and-free-agents/why-doesnt-my-contact-info-show-in-member-search.md): The directory is off by default and each contact field is switched on by the club, not by you.
- [How do I email my league?](https://docs.uplifter-curling.com/members/subbing-and-free-agents/how-do-i-email-my-league.md): Send a message to everyone registered in a league you play in — for sub requests, ride shares and league news.
- [Why does my club say "spare" instead of "sub"?](https://docs.uplifter-curling.com/members/subbing-and-free-agents/why-does-my-club-say-spare-instead-of-sub.md): Clubs choose their own words for subs, rounds and divisions, and the site follows.
- [How do I book ice?](https://docs.uplifter-curling.com/members/bookings-and-events/how-do-i-book-ice.md): Reserving a sheet or practice slot from the Registration page, picking a time, and paying at checkout.
- [Where do I see my ice bookings?](https://docs.uplifter-curling.com/members/bookings-and-events/where-do-i-see-my-ice-bookings.md): My ice bookings lists your upcoming reservations, what still awaits the club's approval, and the ice you have already used.
- [How do I cancel an ice booking?](https://docs.uplifter-curling.com/members/bookings-and-events/how-do-i-cancel-an-ice-booking.md): Members cannot cancel online — contact the club office, and the booking disappears from your list once cancelled.
- [How do I register for an event?](https://docs.uplifter-curling.com/members/bookings-and-events/how-do-i-register-for-an-event.md): Signing up for a club event — a bonspiel banquet, an open house, a clinic — from the Events page.
- [What is the club calendar?](https://docs.uplifter-curling.com/members/bookings-and-events/what-is-the-club-calendar.md): The Schedule & Calendar page: league draws, program sessions, booked ice and closures in one month, week or day view.
- [What is the rink TV board?](https://docs.uplifter-curling.com/members/bookings-and-events/what-is-the-rink-tv-board.md): The screen at the club showing today's draws, ice bookings and standings — and why you cannot open it from home.
- [How do I set my volunteer interests?](https://docs.uplifter-curling.com/members/volunteering/how-do-i-set-my-volunteer-interests.md): Telling the club which volunteer roles you would help with, with a comment, so they can call on you.
- [How do I sign up for a volunteer shift?](https://docs.uplifter-curling.com/members/volunteering/how-do-i-sign-up-for-a-volunteer-shift.md): Taking a dated volunteer slot, what blocks a sign-up, reminders, and how to cancel.
- [How do I log my volunteer hours?](https://docs.uplifter-curling.com/members/volunteering/how-do-i-log-my-volunteer-hours.md): My Time Tracking: record the date, event, task and hours you worked, watch the club approve them, and delete a pending entry.
- [How do I fix a wrong hours entry?](https://docs.uplifter-curling.com/members/volunteering/how-do-i-fix-a-wrong-hours-entry.md): Delete a pending entry you logged and log it again; once the club has approved or rejected it, only the club can change it.
- [What are the minimum volunteer hours for renewal?](https://docs.uplifter-curling.com/members/volunteering/what-are-the-minimum-volunteer-hours-for-renewal.md): Some clubs require a minimum of approved volunteer hours from last season before you can renew your membership.
- [What is a game duty?](https://docs.uplifter-curling.com/members/volunteering/what-is-a-game-duty.md): Duties attached to a game on the draw — ice scraping, bar, clean-up — assigned to a team and shown on the schedule.
- [Where do I see my invoices?](https://docs.uplifter-curling.com/members/payments-and-receipts/where-do-i-see-my-invoices.md): The Invoices page in the Members Portal: every registration and membership invoice from your clubs, paid or owing.
- [How do I pay an outstanding balance?](https://docs.uplifter-curling.com/members/payments-and-receipts/how-do-i-pay-an-outstanding-balance.md): Pay now on an unpaid invoice with a saved or new card, and what to do when the button is missing.
- [What do the invoice statuses mean?](https://docs.uplifter-curling.com/members/payments-and-receipts/what-do-the-invoice-statuses-mean.md): Unpaid, Paid, Past due, Overdue, Partially paid, Refunded and the rest — what each badge on an invoice tells you.
- [How do I get a receipt?](https://docs.uplifter-curling.com/members/payments-and-receipts/how-do-i-get-a-receipt.md): The receipt page after payment, the PDF, the confirmation email, and the club's tax number on it.
- [Why does my receipt link say expired?](https://docs.uplifter-curling.com/members/payments-and-receipts/why-does-my-receipt-link-say-expired.md): Receipt links carry a private code that stops working after a while; sign in and your receipt opens again.
- [I paid at the club — what happens next?](https://docs.uplifter-curling.com/members/payments-and-receipts/i-paid-at-the-club-what-happens-next.md): What your invoice and receipt look like while a pay-at-club registration is owing, and how they change when the club records your payment.
- [How do refunds work?](https://docs.uplifter-curling.com/members/payments-and-receipts/how-do-refunds-work.md): The club issues refunds; the money goes back to your card, your gift card or your club credit, and your invoice badge changes.
- [What is club credit?](https://docs.uplifter-curling.com/members/payments-and-receipts/what-is-club-credit.md): A balance the club holds for you — usually from a refund — that pays for your next order automatically.
- [How do I use a discount code?](https://docs.uplifter-curling.com/members/payments-and-receipts/how-do-i-use-a-discount-code.md): Entering a promo code at checkout, and how automatic discounts such as early-bird appear without one.
- [How do I buy or use a gift card?](https://docs.uplifter-curling.com/members/payments-and-receipts/how-do-i-buy-or-use-a-gift-card.md): Sending a club gift card by email, and redeeming a code at checkout — where the club offers gift cards.
- [What is a payment plan?](https://docs.uplifter-curling.com/members/payments-and-receipts/what-is-a-payment-plan.md): Paying a league fee in instalments — a deposit today, then automatic charges weekly, every two weeks or monthly — where the club offers it.
- [What happens when a payment-plan instalment fails?](https://docs.uplifter-curling.com/members/payments-and-receipts/what-happens-when-a-payment-plan-instalment-fails.md): Automatic retries, the Overdue badge after three failures, and fixing the card from Billing Details.
- [Where do I find club pages and news?](https://docs.uplifter-curling.com/members/website-and-store/where-do-i-find-club-pages-and-news.md): Your club's own web pages and news articles, and how the site menu is organised.
- [What is members-only content?](https://docs.uplifter-curling.com/members/website-and-store/what-is-members-only-content.md): Who counts as a member for restricted pages, documents, galleries and newsletters, and where to find them all in one place.
- [How do I download club documents?](https://docs.uplifter-curling.com/members/website-and-store/how-do-i-download-club-documents.md): The Documents page on your club site, grouped by category, with members-only files behind sign-in.
- [How do I view photo galleries?](https://docs.uplifter-curling.com/members/website-and-store/how-do-i-view-photo-galleries.md): The Photo Galleries page and what a members-only gallery looks like.
- [How do I read the club newsletter?](https://docs.uplifter-curling.com/members/website-and-store/how-do-i-read-the-club-newsletter.md): Where sent newsletters are archived, and how newsletters reach your inbox.
- [How do I shop the club store?](https://docs.uplifter-curling.com/members/website-and-store/how-do-i-shop-the-club-store.md): Buying from the club's online store, pickup or delivery, and paying through the same checkout as registration.
- [How do I contact the club?](https://docs.uplifter-curling.com/members/website-and-store/how-do-i-contact-the-club.md): The Contact page, the message form, and where to find the club's address and hours.
- [What is a League Manager?](https://docs.uplifter-curling.com/convenors/league-portal/what-is-a-league-manager.md): The convenor role: run the leagues you are named on — roster, teams, schedule, results, subs, email — and nothing club-wide.
- [How do I get League Manager access?](https://docs.uplifter-curling.com/convenors/league-portal/how-do-i-get-league-manager-access.md): A club administrator grants it, either by naming you as a manager on the league or by giving you the Curling League Admin access level for your leagues.
- [What is the League Portal?](https://docs.uplifter-curling.com/convenors/league-portal/what-is-the-league-portal.md): A convenor's view of one league: a to-do list of what needs doing, plus roster, teams, schedule, results, subs and email.
- [How do I open the League Portal?](https://docs.uplifter-curling.com/convenors/league-portal/how-do-i-open-the-league-portal.md): Sign in on the club's admin address and go to /league; one league opens directly, several show a chooser.
- [How do I switch between my leagues?](https://docs.uplifter-curling.com/convenors/league-portal/how-do-i-switch-between-my-leagues.md): The Switch league selector in the portal sidebar, and the Your leagues landing page.
- [What is the What needs doing list?](https://docs.uplifter-curling.com/convenors/league-portal/what-is-the-what-needs-doing-list.md): The portal's to-do list: games missing results, curlers without a team, a league with no schedule, and fees still owed — in that order.
- [What can't a League Manager do?](https://docs.uplifter-curling.com/convenors/league-portal/what-cant-a-league-manager-do.md): The deliberate limits of the role: no club-wide email, no finances, no member editing, no deleting the league.
- [Where is the classic view of the portal?](https://docs.uplifter-curling.com/convenors/league-portal/where-is-the-classic-view-of-the-portal.md): The League Portal is new-look only; Full admin view opens the CCM-style league screens for classic-view accounts.
- [How do I see who is registered in my league?](https://docs.uplifter-curling.com/convenors/running-your-league/how-do-i-see-who-is-registered.md): The Who's registered section: every registrant with their team name, skip, position, lineup and fee status, plus a CSV export.
- [How do I see who still owes their league fee?](https://docs.uplifter-curling.com/convenors/running-your-league/how-do-i-see-who-still-owes-their-league-fee.md): The fees row on What needs doing and the League fee column on the roster — names and amounts for the leagues you run, never the club's books.
- [How do I create teams?](https://docs.uplifter-curling.com/convenors/running-your-league/how-do-i-create-teams.md): Three ways to build teams in the Teams section: assemble from the names curlers typed, run a random draw, or create teams by hand.
- [How do I build tonight's teams for a jitney league?](https://docs.uplifter-curling.com/convenors/running-your-league/how-do-i-build-tonights-teams-for-a-jitney-league.md): On the Jitney tab (or the League Portal's Teams), mark who's in, add drop-ins, shuffle them into teams, adjust, and publish the night's teams and games.
- [How do I change a team's roster?](https://docs.uplifter-curling.com/convenors/running-your-league/how-do-i-change-a-teams-roster.md): Adding, removing and repositioning curlers on a team, naming the skip, and deleting a team without deleting its members.
- [How do I build the schedule?](https://docs.uplifter-curling.com/convenors/running-your-league/how-do-i-build-the-schedule.md): Generate a round robin, then move, swap, lock, add or delete games and print score sheets from the Schedule section.
- [How do I enter a game result?](https://docs.uplifter-curling.com/convenors/running-your-league/how-do-i-enter-a-game-result.md): The Results section lists games waiting for a result; one click records who won, and the standings update below.
- [How do I correct a game result?](https://docs.uplifter-curling.com/convenors/running-your-league/how-do-i-correct-a-game-result.md): Change a recorded result, record a forfeit, ends won or a line score, or clear a result — from the game dialog on the Schedule.
- [How do I find a sub for my league?](https://docs.uplifter-curling.com/convenors/running-your-league/how-do-i-find-a-sub-for-my-league.md): The Find a sub section: your league's live sub list with contact details, CSV exports, and adding, editing or removing a row.
- [How do I email my league?](https://docs.uplifter-curling.com/convenors/running-your-league/how-do-i-email-my-league.md): Email everyone registered in your league from the portal — no daily cap, every send recorded, sent under your own name.
- [What is Hero for League Managers?](https://docs.uplifter-curling.com/convenors/hero/what-is-hero-for-league-managers.md): Ask Hero, the club's AI assistant, can answer roster and results questions about your league and propose changes you approve before they happen.
- [How do I ask Hero to do league tasks?](https://docs.uplifter-curling.com/convenors/hero/how-do-i-ask-hero-to-do-league-tasks.md): Worked examples of what Hero can look up and propose for your league, and what it will hand back to you.
- [How do I approve a Hero proposal?](https://docs.uplifter-curling.com/convenors/hero/how-do-i-approve-a-hero-proposal.md): Hero never writes on its own: read the proposal card, press Confirm to apply it or Dismiss to drop it.
- [Why can't I open Hero?](https://docs.uplifter-curling.com/convenors/hero/why-cant-i-open-hero.md): The Hero button is missing when the club has not enabled it, when your account has no admin access, or in the classic admin screens.
- [What stays the same when my club moves from CCM?](https://docs.uplifter-curling.com/ccm/what-changes/what-stays-the-same.md): The screens, words, workflows and links a CCM club keeps after moving to Uplifter Curling — and the short list of what is renamed.
- [Where do I set my club's words — Subbing or Sparing, Round or Draw, Division or Pool?](https://docs.uplifter-curling.com/ccm/what-changes/club-vocabulary.md): CCM's three per-club vocabulary switches live under Settings → Club Settings → Club terminology and change the wording on every screen, in the new look and in the staff classic view.
- [Where did Leagues and the League Edit form go?](https://docs.uplifter-curling.com/ccm/what-changes/where-did-leagues-go.md): CCM's Leagues list and its 36-field League Edit form live under Registrations → Leagues; the classic view reproduces them, the new look spreads the same fields over a league's tabs.
- [Where did Games and Generate Games go?](https://docs.uplifter-curling.com/ccm/what-changes/where-did-games-and-generate-go.md): CCM's Games list, Game edit form and Generate Games screen are the Draws tab of a league; the classic view keeps the Games section, its toolbar and the generator form.
- [Where did the Points grid go?](https://docs.uplifter-curling.com/ccm/what-changes/where-did-points-go.md): CCM's per-league Points grid — win, loss and tie points per round × division — is on the league's League Setup tab, with default win/loss and per-end points added.
- [Where did Rounds and Divisions go?](https://docs.uplifter-curling.com/ccm/what-changes/where-did-rounds-and-divisions-go.md): CCM's per-league Rounds and Divisions lists are the League Setup tab of a league, alongside sessions; the classic admin bar keeps both sections under your club's own words.
- [Where did Teams go?](https://docs.uplifter-curling.com/ccm/what-changes/where-did-teams-go.md): CCM's per-league Teams list is the Teams tab of a league; the classic view keeps the Teams section with skip, vice, second and lead columns.
- [Where did Sheets go?](https://docs.uplifter-curling.com/ccm/what-changes/where-did-sheets-go.md): CCM's Sheets list with its Show on TV flag is a club-wide sheet list in Uplifter Curling — one list, not one per league — reachable from the classic Sheets section and from Club Settings.
- [Where did Teams, Schedules, Standings (TSS) go?](https://docs.uplifter-curling.com/ccm/what-changes/where-did-standings-and-tss-go.md): Each league's teams, schedule and standings are on its new-look page at /programs/<league>, with CCM's three standings views; CCM's TSS index is the club site's Leagues page at /leagues.
- [Where did Subs and the Sub Lists go?](https://docs.uplifter-curling.com/ccm/what-changes/where-did-subs-and-sub-lists-go.md): CCM's per-league Subs section, each member's My Subbing Availability grid and the public Sub Lists page all exist under the same names — and a league convenor can now see their own league's list.
- [Where did Volunteer Roles and Volunteers go?](https://docs.uplifter-curling.com/ccm/what-changes/where-did-volunteers-go.md): CCM's Volunteer Roles (three types, sub-roles with when, capacity and credits) and the Volunteers listing are Members → Volunteers; members declare interests and take shifts on the Volunteer page and log hours on My Time Tracking.
- [Where did Reports go?](https://docs.uplifter-curling.com/ccm/what-changes/where-did-reports-go.md): CCM's 26 canned reports are under Reports → Club reports with the same names, groups and order, Confirmed Payment as CCM's two tables, each report behind its own permission, and any of them can be emailed on a schedule.
- [Where did Maintenance (season rollover) go?](https://docs.uplifter-curling.com/ccm/what-changes/where-did-maintenance-go.md): CCM's Maintenance page of season-reset buttons has no equivalent because Uplifter Curling keeps every season; the classic Maintenance page explains what each CCM reset maps to, and Registrations → Seasons holds the history.
- [Where did My Information (the Community Builder profile) go?](https://docs.uplifter-curling.com/ccm/what-changes/where-did-my-information-go.md): CCM's Community Builder profile — the member master record with seven tabs — is the new-look My Information page at /account/profile, with the same seven sections including Payment Info and Signup Info.
- [Where did Community Builder Field Management go?](https://docs.uplifter-curling.com/ccm/what-changes/where-did-cb-field-management-go.md): CB's Field Management screen is Settings → Profile Fields: the classic view shows CB's own columns, the new look shows a Club fields card, and the import brings your club's CB fields across with their tabs and flags.
- [Where did Member Registration (the signup wizard) go?](https://docs.uplifter-curling.com/ccm/what-changes/where-did-member-signup-go.md): CCM's view=signup wizard is /register/wizard, a new-look page driven by one club-configurable form under Settings → Registration Form; staff registering at the desk can use CCM's classic proxy tool.
- [Where did Membership Types go?](https://docs.uplifter-curling.com/ccm/what-changes/where-did-membership-types-go.md): CCM's Membership Types list is Members → Memberships; the classic view keeps the Membership Types section, and the early bird is set on the membership again — Discount Amount and Discount End Date in the classic form, an early-bird panel on each instance in the new look.
- [Where did the Facility Calendar go?](https://docs.uplifter-curling.com/ccm/what-changes/where-did-facility-calendar-go.md): CCM's com_facilitycalendar Resources list is My Organization → Facilities, its Calendar day grid is Today's Ice, bookable ice is under Registrations → Venues & Rentals, and members keep My Ice Bookings.
- [Where did Curling TV go?](https://docs.uplifter-curling.com/ccm/what-changes/where-did-curling-tv-go.md): CCM's com_curlingtv control panel is Settings → Club Displays; each screen gets a token address at /tv/<token> instead of a permanently signed-in browser by the ice.
- [Where did the rest of the Member Menu go?](https://docs.uplifter-curling.com/ccm/what-changes/where-did-the-member-menu-go.md): Each entry of CCM's Member Menu — Member's Home, My Teams, My Time Tracking, Game Result Entry, My Ice Bookings, Free Agent Listing, Member Search, Email a League and the rest — its new-look page and address, and what changed.
- [What is the classic view?](https://docs.uplifter-curling.com/ccm/classic-view/what-is-the-classic-view.md): The classic view is a staff-only reproduction of CCM's admin screens — same names, same layout, same URLs — on the club dashboard; members always get the new pages on the club site.
- [How do I switch between the classic view and the new look?](https://docs.uplifter-curling.com/ccm/classic-view/switch-between-classic-and-new.md): On the club dashboard, staff flip a page with the Switch to classic view and ✨ Try the new look pills in the bottom-right corner; the choice sticks until you flip it back. Members have no switch.
- [Which view does my staff see first?](https://docs.uplifter-curling.com/ccm/classic-view/club-default-view.md): A club migrated from CCM starts its staff in the classic view on the dashboard, a new club starts them in the new look, and each person's own switch overrides that; members always get the new pages.
- [Which pages exist only in the new look, and why?](https://docs.uplifter-curling.com/ccm/classic-view/what-is-new-ui-only.md): Every member page on the club site is new look only, and so is every admin feature CCM never had — Hero, insights, Recurring Billing, Gift Cards, Usage and the Store are hidden from the classic sidebar, while the website builder and Skill Levels deliberately stay.
- [Do my old Joomla links and bookmarks still work?](https://docs.uplifter-curling.com/ccm/classic-view/do-joomla-links-still-work.md): Yes — index.php?option=com_curling… and administrator/index.php?option=com_curling… addresses redirect to the page that does the job now, as do Community Builder, signup form, waiver, Events Booking, Facility Calendar and Curling TV links.
- [What does the import carry over from CCM?](https://docs.uplifter-curling.com/ccm/your-migration/what-the-import-brings.md): Members, their Community Builder fields and answers and their association number, payments from any of six gateways, leagues (open or closed on signup as CCM had them), teams, games and points, bookings and resources, sub lists, volunteers and their hours, lockers, the Step 1 field list, the club's…
- [What does the import not carry, and what do I do about it?](https://docs.uplifter-curling.com/ccm/your-migration/what-the-import-does-not-bring.md): Passwords, waiver signatures, custom CSS, percentage fees, event registrants, staff roles and a few more — each with the reason and the thing to do instead.
- [What is the "From your CCM import" checklist under Website → General?](https://docs.uplifter-curling.com/ccm/your-migration/import-checklist.md): A list of what your old website had that the new one carries differently or not at all — each line with your original value and, where one exists, a link to the setting that changes it.
- [What does my website look like after the import?](https://docs.uplifter-curling.com/ccm/your-migration/your-website-after-import.md): Pages, menu, media, home page, header and footer come across into the website builder on the Classic Club template at the original's measured sizes; at cutover your old site can be served as an exact copy until you switch to it.
- [Why is my club's site an exact copy of my old website?](https://docs.uplifter-curling.com/ccm/your-migration/why-is-my-site-an-exact-copy-of-my-old-website.md): At cutover a migrated club's public site can be served as a frozen, exact copy of its old CCM website, with the live parts pointing into the new system, until the club switches to the website builder.
- [What are the Classic Club template and the modern templates?](https://docs.uplifter-curling.com/ccm/your-migration/site-templates-classic-club.md): Website → Templates offers four layouts — Classic Club, Open Ice, Editorial, Community Board. A template changes how pages are arranged and drawn, never what is on them, and you can go back one step.
- [What happens on cutover day?](https://docs.uplifter-curling.com/ccm/your-migration/the-cutover-in-plain-words.md): Capture your old website, freeze CCM, take the dump, import it, verify it, point the domain, smoke-test — about a minute of machine time on the largest club, and free to roll back until the first payment.
- [What should I tell my members before and after the move?](https://docs.uplifter-curling.com/ccm/your-migration/what-to-tell-members.md): The short announcement a club sends: sign in by email code, the member pages are new but in the same places, your links still work, and you will sign the waiver again.
- [How do members log in after the move if passwords do not migrate?](https://docs.uplifter-curling.com/ccm/your-migration/logging-in-after-migration.md): Members sign in with a code emailed to them — Send sign-in code — or with Google; no Joomla password is carried, and admins can send an invitation from a member's profile.
- [Where are my members' CCM payments (the five payment slots)?](https://docs.uplifter-curling.com/ccm/your-migration/payments-history-from-ccm.md): CCM's five Community Builder payment slots and the online signup total are imported as payments on an invoice per member per season, and listed under Payment Info on the member's profile.
- [What is intentionally different from CCM, and why?](https://docs.uplifter-curling.com/ccm/deliberate-differences/deliberate-differences.md): Eight places where Uplifter Curling knowingly does not copy CCM — convenors see and keep their league's sub list, the directory is off per field, league email spends no credits, members get the new pages only, the store is new, the staff desk can register past age and skill-level rules, no voting, a…
- [Why do members have to sign waivers again after the move?](https://docs.uplifter-curling.com/ccm/deliberate-differences/waivers-are-real.md): CCM kept only a typed name per waiver column, with no date or text. Uplifter Curling keeps a dated signing per waiver version; the CCM names come across as history, and every member signs once more in the signup wizard.
- [Why is the store hidden, and why can't a coach use the till?](https://docs.uplifter-curling.com/ccm/deliberate-differences/store-and-pos-are-new.md): The Store (catalogue, orders, storefront, POS terminal) is classed as a new feature — off until a superadmin enables it, new look only — and the till requires a staff financial permission.
- [Week-one questions from a CCM club admin](https://docs.uplifter-curling.com/ccm/faq.md): Where is my Team Score Sheet, why does the total show tax, why can't a coach use the till, where are the payment slots, do my Joomla links work, why is the directory empty, why don't members see the classic view, why did a registration disappear — and ten more.
- [API reference](https://docs.uplifter-curling.com/api-reference/index.md): Read-only API keys, the /api/v1 endpoints and signed outbound webhooks — available to a club once the Webhooks & API module is enabled.


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