Skip to main content
Must know
  • Club credit is money the club holds for you at that club — from a refund to credit or a grant by staff. It is tied to your account email, so it covers anyone in your household you pay for.
  • At checkout it applies itself when it covers the whole order; there is no box to type. Credit cannot be combined with a card for a partial amount.
  • Your balance and ledger are under Billing Details → Club Credit in the Members Portal.
When your signed-in account has enough credit for an order, checkout skips the card form and shows ${total} will be paid from your club credit. Click below to complete your order. with a Confirm Order button. The receipt lists Paid with: Club credit. If the credit is smaller than the order, the full order is charged to your card and the credit waits for a smaller purchase — or ask the club to apply it to an invoice for you, which staff can do. If you also enter a gift card, the gift card is used before the credit. Billing Details shows one card per club with the balance and the note Credit applies automatically the next time it covers an order at this club, plus a ledger with Credit added, Applied to order, Refund to credit and Reversal rows. Related: How do refunds work? · How do I use a discount code? · How do I buy or use a gift card?