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Must know
  • There is no cancel button for members on My ice bookings. To cancel, contact the club office.
  • Club staff cancel it for you; you get a cancellation email and the booking leaves My ice bookings.
  • Cancelling frees your quota if your club limits bookings per day or week.
Ice bookings are money and ice time, so the club keeps control of cancellations and refunds. Phone or email the office (the Contact page has both), giving the date, time and sheet. Once staff cancel the reservation the system emails you a confirmation, and the booking vanishes from My ice bookings. Any refund follows the club’s policy — see How do refunds work?. Related: Where do I see my ice bookings? · How do I contact the club? · How do refunds work?