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Must know
  • The Store ships off for a CCM club. A superadmin enables it under Settings → Features when the club asks; until then there is no Store section and no Point of Sale access point.
  • It is new look only — hidden from the classic sidebar even when enabled.
  • Taking money at the till needs the financials.create permission (or financials.admin). A coach or front-desk level without it cannot open the POS checkout or issue a payment link.
  • Marking an order fulfilled or cancelled under Store → Orders needs Edit Financials or Financial Admin. Staff who can only view the money can see orders but not change them.

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Why “new” and not “the old EShop”

CCM’s EShop was a pro shop. What replaced it — a catalogue with variants and inventory, orders and fulfilment, an online storefront and a card-terminal POS — is a different product, and the owner decided on 2026-09-23 that a migrating club should not find it switched on. So the store module is classed beyond CCM: off by default, and never given a classic twin.

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Turning it on

Ask a superadmin. On Settings → Features the module appears under Beyond CCM — “Net-new to CCM 2.0. Off by default so a migrating club sees only what it had; enable one deliberately after the club asks for it.” Once on, Store → Products and Orders appear in the new look, and the Point of Sale access point opens the till.

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Who can use the till

The till moves money, so it asks for the same grant as recording a payment on an invoice: financials.create. Being staff is not enough. Give the front desk an Access Level (Settings → Access Levels) that includes it; keep coaches on a level that does not, and they will see the product list but not the checkout.

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The classic view

Even when the store is on, it does not appear in the classic sidebar. Someone in the classic view who follows a link into it sees it in the new look with the banner “This feature exists only in the new experience.” Related: What is intentionally different from CCM? · Which pages exist only in the new look? · Feature overview