> ## Documentation Index
> Fetch the complete documentation index at: https://docs.uplifter-curling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# What happens when a payment-plan instalment fails?

> Automatic retries, the Overdue badge after three failures, and fixing the card from Billing Details.

<Note>
  **Must know**

  * A declined instalment is retried automatically, at most once every 20 hours, up to three attempts. You receive **Installment payment failed - action needed** each time.
  * After the third failure the invoice becomes **Overdue** and the club is alerted. Your registration is not removed.
  * Fix it under **Billing Details** → **Payment Plans** → **Fix card to resume**; failed instalments are re-queued for today.
</Note>

The failure email says *We will retry automatically. To resume payments sooner, update the card for this plan from your billing page.* In the Members Portal open **Billing Details**; the plan shows **NEEDS ATTENTION** with **No card on file** or the declined card, and a **Fix card to resume** (or **Change card**) button. Pick a saved card or add a new one under **Payment Methods**. You see **Payment plan card updated**, the failed instalments are charged again, and the invoice returns to **Partially paid**.

If you cannot fix the card, contact the club — they can record a payment another way.

**Related:** [What is a payment plan?](/members/payments-and-receipts/what-is-a-payment-plan) · [What do the invoice statuses mean?](/members/payments-and-receipts/what-do-the-invoice-statuses-mean) · [How do I pay an outstanding balance?](/members/payments-and-receipts/how-do-i-pay-an-outstanding-balance)


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