> ## Documentation Index
> Fetch the complete documentation index at: https://docs.uplifter-curling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# What is volunteer management?

> Roles, shifts and sign-up sheets, hour tracking with approval, certifications and game duties — and where members meet each piece.

<Note>
  **Must know**

  * **Volunteer Management** is a CCM-parity feature (CCM had volunteer roles, sign-ups and the time tracker), so a migrating club normally has it. If **Members → Volunteers** is missing, ask a superadmin whether the feature is on.
  * Viewing needs *volunteers.view*; changing anything needs *volunteers.manage*. The **Volunteer Coordinator** access level carries both.
  * Staff can also use the classic view's **Volunteer Roles** and **Volunteer Listing** screens. Members always get the new-look pages described below; the classic view is for staff only.
</Note>

**Members → Volunteers** is one page with five tabs:

* **Shifts** (the default tab) — dated or described shifts members sign up for, with capacity and credit hours.
* **Roles** — the jobs themselves (bar, ice, kitchen, events, board…), with CCM's type and order, which members can express interest in.
* **Listing** — CCM's Volunteer Listing: every interest and sign-up with the member's phones, **Add volunteer** and **Export to Excel**.
* **Hours** — the approval queue for hours members log, shown as **Hours (n pending)**.
* **Certifications** — the volunteer certifications a role can require (Safe Sport, ice tech and so on).

Members see the other half on your site. The **Volunteer** page (`/volunteer`) starts with **What would you help with?** — the interest grid CCM members knew — followed by **Open shifts** with **Sign up** buttons. **My Time Tracking** (`/account/time`) shows "Your volunteer shifts and logged hours. Hours you log are submitted to the club for approval." and has the **Log hours** button. After a registration the receipt offers **Continue to Update your Volunteer Interests**, the same handoff CCM made.

Game duties — a volunteer role attached to a team for one game — are set from the league's draw schedule rather than from this page; see the leagues hub.

**Related:** [How do I create a volunteer role?](/club/volunteers/how-do-i-create-a-volunteer-role) · [How do I post a volunteer shift?](/club/volunteers/how-do-i-post-a-volunteer-shift) · [How do I approve volunteer hours?](/club/volunteers/how-do-i-approve-volunteer-hours) · [How do I add a volunteer or export the volunteer listing?](/club/volunteers/how-do-i-add-a-volunteer-or-export-the-listing) · [What are game duties?](/club/leagues-and-draws/what-are-game-duties)


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