> ## Documentation Index
> Fetch the complete documentation index at: https://docs.uplifter-curling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Why is the store hidden, and why can't a coach use the till?

> The Store (catalogue, orders, storefront, POS terminal) is classed as a new feature — off until a superadmin enables it, new look only — and the till requires a staff financial permission.

<Note>
  **Must know**

  * The Store ships **off** for a CCM club. A superadmin enables it under **Settings → Features** when the club asks; until then there is no Store section and no Point of Sale access point.
  * It is **new look only** — hidden from the classic sidebar even when enabled.
  * Taking money at the till needs the **financials.create** permission (or financials.admin). A coach or front-desk level without it cannot open the POS checkout or issue a payment link.
  * Marking an order fulfilled or cancelled under **Store → Orders** needs *Edit Financials* or *Financial Admin*. Staff who can only view the money can see orders but not change them.
</Note>

## Why "new" and not "the old EShop"

CCM's EShop was a pro shop. What replaced it — a catalogue with variants and inventory, orders and fulfilment, an online storefront and a card-terminal POS — is a different product, and the owner decided on 2026-09-23 that a migrating club should not find it switched on. So the `store` module is classed beyond CCM: off by default, and never given a classic twin.

## Turning it on

Ask a superadmin. On **Settings → Features** the module appears under **Beyond CCM** — "Net-new to CCM 2.0. Off by default so a migrating club sees only what it had; enable one deliberately after the club asks for it." Once on, **Store → Products** and **Orders** appear in the new look, and the **Point of Sale** access point opens the till.

## Who can use the till

The till moves money, so it asks for the same grant as recording a payment on an invoice: **financials.create**. Being staff is not enough. Give the front desk an **Access Level** (Settings → Access Levels) that includes it; keep coaches on a level that does not, and they will see the product list but not the checkout.

## The classic view

Even when the store is on, it does not appear in the classic sidebar. Someone in the classic view who follows a link into it sees it in the new look with the banner "This feature exists only in the new experience."

**Related:** [What is intentionally different from CCM?](/ccm/deliberate-differences/deliberate-differences) · [Which pages exist only in the new look?](/ccm/classic-view/what-is-new-ui-only) · [Feature overview](/product/feature-overview)


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